Luna Star · ABN 54 832 628 708
Last updated: 6 August 2026
We collect information you provide directly when you create an account, build your profile, or use our features. This may include:
Some features — especially the Star Window live sky tracker — request additional device permissions when you opt in:
Each permission is requested separately and is optional. You can decline any of them and continue using the rest of the Platform. Permission prompts follow the platform policy of “while using the app” unless a feature genuinely requires background access and the benefit has been clearly explained.
Your information is used solely to provide and improve Luna Star, including generating AI-powered insights, horoscopes, readings, pattern analyses, and your personal Star Window. We do not sell, rent, or share your personal data with third parties for marketing purposes, and we do not use your personal content to train AI models sold or licensed to anyone else.
To generate readings and insights, your prompts and relevant context from your records may be sent to third-party large-language-model and嵌入 vision providers (for example, hosted inference services). These providers process your data only to deliver the requested response. We instruct our providers not to retain or use your data to train their own models where their platform allows it; however, the data handling of each provider is governed by their own terms and privacy policy. If you are accessing Luna Star from the European Economic Area, the United Kingdom, or Switzerland, we rely on standard contractual clauses or other appropriate safeguards when transferring your data to these providers.
We use Stripe for payment processing. Stripe receives your checkout, card, and billing data directly; we do not see or store your full card number. See Stripe’s privacy policy for detail. We may also use email delivery and analytics providers; each receives only the data needed to perform their function and processes it under their own privacy policy.
Your data is stored on managed cloud infrastructure with industry-standard encryption in transit (TLS) and at rest. All personal content you enter — events, relationships, dreams, observations, photos, and readings — is private to your account and isolated from other members by row-level security. Only you (and a Luna Star administrator acting in their capacity as the platform operator) can read or modify your records. We implement appropriate technical and organisational measures, including access controls and audit logging, to protect your data against unauthorised access, loss, or disclosure.
Luna Star is operated from Australia, however our cloud hosting and AI providers may store or process data outside Australia (including in the United States and Europe). By using the Platform you acknowledge that your personal information may be transferred to and processed in those countries. Where required by privacy law, we use appropriate safeguards such as standard contractual clauses for those transfers.
If you hold existing client records under a legacy subscription, those records remain protected. You remain the controller of your clients’ data and Luna Star acts as your processor. You are responsible for obtaining any consent you need from your clients before entering their information, and for honouring any deletion or access request they make through you. Luna Star will never contact your clients directly or use their data for any purpose other than providing the service to you.
Members may share a personal referral link. When someone signs up via your link, we attribute that signup to you for affiliate tracking, analytics, and potential rewards. Anonymous click counts are recorded when a referral link is opened. We store the referred user’s account identifier and email solely for fraud review and reward administration. We do not share referred users’ emails or personal details with the referrer — referrers see only an anonymous count and signup dates.
Beta, Lifetime and Scout Fleet invite holders have their access grant recorded against their logged-in account email so it can follow them across devices. This grant record includes your email, name, the invite type, and the permit start/expire timestamps only.
Under the Australian Privacy Act 1988, you have the right to access, correct, or request deletion of your personal information. You can export most of your records at any time from Settings → Export my data, and you can request full deletion by contacting us at hello@lunastar.app. We will respond within 30 days.
If you are in the European Economic Area, the United Kingdom, or Switzerland, you also have rights under the GDPR, including the right to access, rectify, erase, restrict, port, or object to the processing of your data, and to withdraw consent at any time. To exercise any of these rights, contact us at hello@lunastar.app. We will respond within one month.
We retain your data for as long as your account is active. If you delete your account, your personal data will be permanently removed within 30 days, except where retention is required by law (for example, financial records required for tax or anti-fraud compliance) or where you have an outstanding subscription dispute.
If we become aware of a data breach that is likely to result in serious harm to any of our users — as defined by the Australian Notifiable Data Breaches scheme — we will notify affected users and the Office of the Australian Information Commissioner as soon as practicable, and take reasonable steps to mitigate the breach. We will notify you using the email address on your account, so please keep it current.
The Platform is not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us and we will delete it promptly. Minors between 13 and 18 may only use the Platform with the involvement of a parent or legal guardian, who must authorise any paid subscription.
We use essential cookies and local browser storage to maintain your session, your UI preferences, and platform functionality. We may also use analytics to understand how users interact with the Platform. You can manage cookie and storage preferences via your browser settings. See our Cookie Policy for more detail.
We may update this policy from time to time. We will notify you of material changes by email or in-app notice at least 14 days before the change takes effect. Continued use after that date constitutes acceptance of the updated policy.
For privacy-related inquiries: hello@lunastar.app
Luna Star · ABN 54 832 628 708 · Australia
© 2026 Luna Star · ABN 54 832 628 708
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